Streamline Support with Discord Ticket Bot
Efficiently manage support requests, track issues, and provide better customer service with our powerful Discord ticket management system.
Powerful Ticket Management Features
Our Discord ticket bot provides all the tools you need to effectively manage support requests and improve your server's support experience.
Ticket Management
Create, close, and manage support tickets directly within Discord channels. Keep all your support conversations organized.
Role-Based Permissions
Set admin roles to control who can manage tickets. Ensure only authorized staff members can handle sensitive issues.
Ticket Claiming
Allow staff to claim tickets to prevent duplicate responses and provide accountability for issue resolution.
Ticket Archives
Automatically archive closed tickets for future reference. Access ticket history with complete message transcripts.
Server Configuration
Customize the bot for your server with dedicated ticket categories, archive channels, and admin roles.
Knowledge Base
Store and retrieve frequently used information to help staff quickly answer common questions. Powered by GPT 4o.
How It Works
Our Discord ticket bot streamlines your support process with a simple, effective workflow
Server Setup
Create Tickets
Staff Response
Ticket Resolution
Access History
Add the bot to your Discord server and configure admin roles, ticket categories, and archive channels with the /setup command.
Users create support tickets using the /ticket create command. A private channel is automatically created for the conversation.
Tickets are initially responded to by AI powered by GPT 4o (using populated knowledge /knowledge). Support staff can then view and claim tickets for human assistance as needed.
Once the issue is resolved, the ticket can be closed with the /ticket close command. All messages are archived for future reference.
View past ticket conversations with the /ticket history command, which provides a complete transcript of the support interaction.
Server Setup
Add the bot to your Discord server and configure admin roles, ticket categories, and archive channels with the /setup command.
Create Tickets
Users create support tickets using the /ticket create command. A private channel is automatically created for the conversation.
Staff Response
Tickets are initially responded to by AI powered by GPT 4o (using populated knowledge /knowledge). Support staff can then view and claim tickets for human assistance as needed.
Ticket Resolution
Once the issue is resolved, the ticket can be closed with the /ticket close command. All messages are archived for future reference.
Access History
View past ticket conversations with the /ticket history command, which provides a complete transcript of the support interaction.
Frequently Asked Questions
Find answers to common questions about our Discord ticket bot
Ready to streamline your Discord support?
Join thousands of servers already using our ticket bot to manage support requests efficiently. Setup takes just a few minutes.
- ✨Easy server configuration
- 🎟️Intuitive ticket management
- 📝Comprehensive ticket history
- 🔒Role-based permissions
